Collection: Music

Frequently Asked Questions

What kinds of recordings does the Symphony Store sell?

We offer studio and live recordings of the Chicago Symphony Orchestra, featuring its music directors along with notable guest conductors, soloists and the Chicago Symphony Chorus. Most recent CSO titles are released on the Orchestra’s own label, CSO Resound, while classic and reissued recordings include releases on Decca, Deutsche Grammophon, RCA, Sony and other major labels. The Store also carries select recordings by recent guest artists and titled artists.

What formats are available?

Most recordings are available on CD, with select titles offered as SACDs, digital downloads or video releases. Available formats vary by title and are listed on each product page.

What audio quality are the digital downloads?

Digital downloads are provided as MP3 files, typically at 320 kbps. Many titles also include a hi-res FLAC option, with bitrates that vary by recording. Available formats and audio specifications are listed in the Specifications tab on each product page.

Who performs on these recordings?

Most recordings feature the Chicago Symphony Orchestra, often joined by the Chicago Symphony Chorus, guest conductors and featured soloists. Performer information for each recording is listed on its product page.

When were these recordings made?

The catalog includes historic performances from the 1930s and 1940s through current-season releases. Recording dates, venues and other release details are listed on each product page.

Do you ship recordings internationally?

Yes! The Symphony Store ships CDs, DVDs and other physical recordings to most international destinations. Available shipping options and rates are calculated at checkout based on your order and delivery address. International customers are responsible for any applicable customs duties, taxes or import fees.

For additional information, please visit our Shipping & Delivery FAQ.

Do Chicago Symphony subscribers and donors receive a discount?

Chicago Symphony subscribers and donors receive 15% off qualified purchases at the Symphony Store, along with other special rewards. For assistance, please email store@chicagosymphony.org.

What is your return policy?

Unused, unopened merchandise in its original condition may be returned or exchanged within 30 days of delivery. Certain items are final sale, including print-on-demand merchandise marked "Online exclusive!" Domestic return shipping is complimentary for approved returns. For complete details, exclusions and return instructions, please review our full Return Policy.

How can I contact the Symphony Store?

For questions about products, online orders, shipping, returns or exchanges, please visit our contact page and a member of the Symphony Store team will be glad to help.

Are these recordings part of the Chicago Symphony Orchestra's official catalog?

Most CSO recordings sold by the Symphony Store are produced or licensed by Chicago Symphony and are part of the Orchestra’s official catalog. The Store also carries select recordings by guest artists, titled musicians and other performers connected to the CSO; these titles are sourced from trusted distributors.

Chicago Symphony subscribers and donors receive 15% off qualified purchases at the Symphony Store, along with other special rewards.

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